Cookie Policy

We use only strictly necessary cookies to operate the site:

• Session cookies that keep your visit working as expected.
• A tot_pass HttpOnly cookie used to securely identify your passport session if you activate a passport.
• CSRF protection cookies that help prevent abusive requests.

On public pages such as the home page, locations and passport purchase page, we load the Meta Pixel from Meta Platforms. It sets Meta cookies (such as _fbp and, after an ad click, _fbc) and sends Meta the page you view and browser/device details so we can measure visits from our ads. No email, phone or passport details are sent, and it never runs on passport, recovery, redemption, check-in or staff pages.

In the European Economic Area, the United Kingdom and Switzerland the pixel loads only after you click Accept. Elsewhere it is on unless you click Reject. Use "Cookie settings" at the bottom of any page to change or withdraw your choice; it applies immediately. Your choice is saved in your browser as tot_ad_consent.

Passport payments are processed by Stripe. Stripe may set its own cookies on Stripe-hosted checkout pages. Those cookies are governed by Stripe's own privacy and cookie disclosures.

You can clear or block cookies in your browser settings. Blocking strictly necessary cookies may prevent passport activation and check-in from working.

If we add any other cookies in the future, we will update this page to describe them.